911 Operator

911 Operator has a very simple premise of answering emergency phone calls, responding appropriately and providing advice for the situations you’re presented with and managing emergency service resources for the relevant jobs. Despite this, the developers have done a great job at creating a sometimes chaotic and stressful multi-tasking environment that keeps you on your toes throughout your “shift”. The multi-tasking aspect, especially on harder difficulties, can really create a challenge for you with managing your resources and answering phone calls when job and call surges occur. I work in an emergency service role in real life, and I can confirm these surges of phone calls and jobs do occur where it is absolute chaos on communications’ end, as they’re the ones responsible for managing job responses and answering calls. You must be zoned in and know what units are available, where they are compared to the job location and what resources the job requires. So, there is a good aspect of realism with this game. The functionality of the game is basic; it’s point and click. You click on the relevant resource then allocate them to a job by clicking. You click to answer phone calls and respond with questions/answers. You click to acknowledge jobs. It’s about as extensive as that. The graphics of the game aren’t overwhelming but are up to standard being clear, precise and not pixelated. It’s a rewarding game to obtain all achievements. Especially, the few that require you to play at harder difficulties. It forces you to play out of your comfort zone and become better at the multi-tasking aspect of the game. The DLC’s that are available bring in some extra content by creating new scenarios and objectives, and aren’t too expensive to purchase. The Community Workshop also has extra content that you can download and add into your game to spice up the jobs that you can resource. You can also play effectively in any city in the world; however, this does not affect the way the game operates or the jobs you get. The developers announced five years ago that the game had finished development and would not be receiving any new content or updates. As a result, the game is as it stands today. Nonetheless, it has provided me with over 42 hours of entertainment which I think is well worth the money they ask for the game. It wouldn’t be a bad game to come back to from time to time either. I would recommend this game to anyone that’s interested in emergency services and multi-tasking challenges.