
Game about the difficult work of people that manage emergency lines and services. Answer incoming calls and react properly - give first aid instructions, advise, dispatch correct number of firemen / police / ambulances, or sometimes - just ignore the call. Play on ANY CITY in the world!
Modeled estimate, not a reported figure. How we estimate →
Prices
Each in the currency that store quoted — not converted: the gap between two rows is the publisher's pricing, not an exchange rate.
Discounts
Every price cut of more than 20% we have observed, in each market that quoted one, with this game's chart position on either side of it. These are episodes, not a model: a sale is one event, and one event cannot tell you what the next one will do.
Reviews, worldwide (the counter carries no country): 1.43/day in the week to Sep 14 → 2/day in the week after.
About
In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?
PLAY ON ANY CITY IN THE WORLD*
Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.
MANAGE TEAMS
A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.
Main features:
Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
Real First Aid instructions.
Opportunity to play on any city in the world!
6 selected cities in Career mode, featuring unique calls and events.
More than 140 types of reports to encounter.
12 types of emergency vehicles (including helicopters, police cars and motorcycles).

***
The game requires Internet connection to download free maps. The offline game is available after downloading the maps.
All map data © OpenStreetMap authors
* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.
Add-ons
Each DLC is estimated with the same model as a game, then summed — a modeled figure, not reported DLC sales.
Sums Steam only; PlayStation, Xbox, Nintendo, Epic publish no volume signal, so the true total is higher by an unknown amount.
| Store | Price | Audience | Score | Chart | Est. revenue |
|---|---|---|---|---|---|
SteamYou are here | $2.99−80% | 19.8Kreviews | 88% | — | $1.6M |
| $17.99 | 531ratings | 77% | — | not modelled | |
Updates
Build ids and update times come straight from Steam's PICS — the same source SteamDB reads. Patch history grows as we record new builds.
Engagement
Reviews
Themes across 912 recent reviews and how positive each mention is. A keyword signal, not full sentiment analysis.
Reviews
I got this game for free for a whole €0.00. It looked interesting, and honestly it is pretty fun, but only for a short period because it gets very repetitive and boring pretty quickly. Still, overall it’s not TERRIBLE. 6/10.
Отправить полицейский спортивный автомобиль разобраться с дамой, проехавшей на красный свет светофора? - Пожалуйста! Выслать мед.вертолет на помощь пьяному больному бомжу? - Без проблем. Принять роды, приехав на специальном квадроцикле в студенческом городке... У мужика? - И такое бывает. Ограбление банка? - Ничего, сейчас отдадим наводку сержанту с собакой, который патрулирует недалеко на велосипеде, он разберется. Ой, а тут семейная пара ссорится - пора спецотряду в броневике выполнить свой долг! И все это в славном городе Пермь.
Media

Related
Related
Price dynamics, follower growth, revenue and sales trajectories with interactive tooltips
This and every other Pro feature is free until October 20, 2026. A free account is all it takes.
Every market we collect.
Reviews, worldwide (the counter carries no country): 3.14/day in the week to Aug 1 → 3.14/day in the week after.
For scale, across Steam · Top Sellers · Brazil over the last 30 days: the 26 chart moves that followed a price cut of more than 20% went a median of 7 places towards #1, and the 2,400 moves with no price cut behind them went 2 away. One store, one chart, one country — it is the only place we have enough observations to say even that.
Prices outside the United States have been collected since 6 August 2026 and chart positions since 19 July 2026, so a cut older than that has no market to compare and a market that joined later has no history yet. Nothing here is converted between currencies.
Genres
Stats
All-time low is the lowest price we've recorded for this game since we started tracking it.
Languages: English*, French, German, Spanish - Spain, Polish, Simplified Chinese, Russian, Japanese, Czech, Korean, Portuguese - Brazil, Turkish*languages with full audio support
| $14.99 |
| 297ratings |
| 68% |
| — |
| not modelled |
| $14.99 | — | — | — | not modelled |
| $5.99 | — | — | — | not modelled |
Matched by title — a reused name can pair the wrong games. * is a critic aggregate. Prices and positions are each store's United States storefront; Epic charts worldwide. Audience and Score too, except Steam's, which is worldwide.
Hours played at review time, across 913 reviews with recorded playtime.
positive critical· bar length = how often the theme comes up
重复性太强,没啥意思
[h2]Nota Geral | Overall Rating[/h2] ⭐⭐⭐⭐ [b]911 Operator é um conceito genial que poucos jogos ousaram tentar: te colocar do outro lado da linha, decidindo em tempo real como despachar recursos de emergência, seja polícia, bombeiros ou ambulância, enquanto lida com chamadas que vão de trotes bobos a situações genuinamente tensas. A sensação de responsabilidade que o jogo cria é rara, cada decisão errada pode significar uma vida perdida, e isso dá um peso emocional que poucos jogos de simulação conseguem replicar. Não é um jogo perfeito, mas como experiência única, acerta na proposta.[/b] [i]911 Operator is a brilliant concept few games have dared to attempt: putting you on the other end of the line, deciding in real time how to dispatch emergency resources, whether police, firefighters, or ambulances, while handling calls ranging from silly prank calls to genuinely tense situations. The sense of responsibility the game creates is rare, every wrong decision can mean a lost life, and that gives an emotional weight few simulation games manage to replicate. It's not a perfect game, but as a unique experience, it nails the concept.[/i] [h2]Jogabilidade | Gameplay[/h2] ⭐⭐⭐⭐ [b]A jogabilidade gira em torno de gerenciar múltiplas chamadas simultaneamente, decidindo quais recursos despachar e pra onde, e a pressão de tempo real cria uma tensão genuína, principalmente quando várias emergências acontecem ao mesmo tempo e seus recursos estão limitados. A variedade de chamadas, de acidentes de trânsito a crimes em andamento, mantém a experiência interessante, embora depois de várias horas alguns padrões comecem a se repetir e a decorar as respostas certas tire um pouco da tensão inicial.[/b] [i]The gameplay revolves around managing multiple calls simultaneously, deciding which resources to dispatch and where, and the real-time pressure creates genuine tension, especially when several emergencies happen at once and your resources are limited. The variety of calls, from traffic accidents to crimes in progress, keeps the experience interesting, though after several hours some patterns start to repeat and memorizing the right responses takes away some of the initial tension.[/i] [h2]Duração | Duration[/h2] ⭐⭐⭐⭐ [b]A duração é boa, com progressão entre diferentes cidades e níveis de dificuldade que dão motivo real pra continuar jogando. O modo livre, onde você pode escolher qualquer cidade real do mundo pra atender chamadas, também estende bastante a vida útil do jogo pra quem gosta de explorar diferentes cenários.[/b] [i]The length is good, with progression between different cities and difficulty levels that give a real reason to keep playing. The free mode, where you can choose any real city in the world to answer calls in, also extends the game's shelf life considerably for those who enjoy exploring different scenarios.[/i] [h2]Enredo | Story[/h2] ⭐⭐⭐ [b]Não existe um enredo tradicional, mas as chamadas individuais funcionam quase como pequenas histórias autocontidas, algumas cômicas, outras genuinamente tensas e até perturbadoras. Não há uma narrativa central conectando tudo, mas a variedade de situações que você encontra dá um tipo diferente de "história" através da experiência acumulada de atender centenas de chamadas distintas.[/b] [i]There's no traditional plot, but the individual calls work almost like small, self-contained stories, some comedic, others genuinely tense and even disturbing. There's no central narrative connecting everything, but the variety of situations you encounter gives a different kind of "story" through the accumulated experience of answering hundreds of distinct calls.[/i] [h2]Visual[/h2] ⭐⭐⭐ [b]O visual é simples e funcional, com um mapa estilizado que prioriza clareza sobre qualquer ambição artística. Cumpre bem o que precisa pra você acompanhar as chamadas e os recursos disponíveis, mas não há nada visualmente memorável além disso.[/b] [i]The visuals are simple and functional, with a stylized map that prioritizes clarity over any artistic ambition. It does its job well for tracking calls and available resources, but there's nothing visually memorable beyond that.[/i] [h2]Áudio | Audio[/h2] ⭐⭐⭐⭐ [b]O áudio é um dos pontos fortes do jogo, com a dublagem das chamadas variando de tom de um jeito que reforça a tensão ou o humor de cada situação. Ouvir o desespero genuíno em algumas chamadas, ou o absurdo cômico de outras, é o que realmente vende a experiência, dando vida às centenas de cenários diferentes que o jogo apresenta.[/b] [i]The audio is one of the game's strong points, with the calls' voice acting varying in tone in a way that reinforces the tension or humor of each situation. Hearing the genuine desperation in some calls, or the comedic absurdity of others, is what really sells the experience, bringing the hundreds of different scenarios the game presents to life.[/i]
ツ
This game scratches an itch. I wouldn't mind if AI pulled up a chair to supplement games like this.
操作简单,很容易了解游戏规则。合理分配资源,配齐装备能够很好的避免失败。玩到后期的时候会有些枯燥,感觉,形式单一。总体还是不错的,很容易打发时间,能够让你不知不觉玩几个小时,重点!!中途可以暂停,摸鱼党真的真的很合适。
After reading other reviews, I really tried to like this game but at the end I just couldn't really understand the appeal of it after so many issues: - You can’t access the menu while playing, I don't understand how they shipped the game without such a simple feature. - I encountered multiple game-breaking bugs where conversations would stop progressing, leaving the game stuck and forcing me to restart and lose progress. - Also, menus occasionally just stopped working and I had to restart the game. - When the gameplay is supposed to be at its peak (lots of events, challenging to handle), the UI just let's you down. For example, unit trajectory lines all share the same color, so once several units overlap, the screen becomes a mess and it’s nearly impossible to tell where anything is going. It's just another game that is close to being good and could potentially be great, but sadly it's a meh at best.
If you’ve ever wondered what it feels like to sit behind a dispatch desk while chaos unfolds across a city, *911 Operator* delivers that experience in a surprisingly immersive and tense way. At its core, the game is about managing emergency calls and coordinating police, fire, and medical units in real time—but what makes it stand out is how it transforms a relatively simple concept into something genuinely engaging. Every call you answer feels unpredictable. Some are straightforward—car accidents, robberies—but others spiral into complex situations that force you to think fast and prioritize under pressure. You’ll quickly learn that sending the wrong unit or hesitating for even a moment can have serious consequences. One of the coolest features is the ability to play on real-world maps. You can literally manage emergencies in your own city, which adds a personal layer of immersion that few simulation games offer. Seeing familiar streets turn into the setting for high-stakes incidents is both surreal and exciting. The gameplay strikes a great balance between strategy and stress. It’s not just about reacting—you have to plan ahead, manage limited resources, and make tough calls when multiple emergencies happen at once. Do you send your last ambulance to a critical injury across town, or keep it nearby in case something worse happens? These decisions pile up fast and keep you constantly engaged. The audio design deserves a special mention. The voice acting for emergency calls feels authentic and sometimes unsettlingly real. Some calls are even emotional or dark, adding weight to your role and reminding you that behind every incident is a human story. That said, the game isn’t perfect. After extended play sessions, you might notice some repetition in calls and scenarios. The visuals are functional rather than impressive, focusing more on clarity than style. But honestly, neither of these issues takes away much from the overall experience. In the end, *911 Operator* is a unique blend of simulation and strategy that manages to be both entertaining and thought-provoking. It puts you in a role that’s rarely explored in games and does so with enough depth and tension to keep you hooked. If you enjoy management games, real-time decision-making, or just want something a bit different from the usual genres, this is definitely worth your time. I hope this review has been helpful.
Decent but repetitive. You see absolutely everything the game has to offer in the first 30 minutes of gameplay. There is zero other content beyond that, but the gameplay loop is fun enough to keep going. Get it on sale for cheap
Active players
Estimated daily and monthly active players (DAU/MAU) modeled from peak concurrency.
Players by region
Where this game's players are, estimated from review languages.
Players also reviewed
The games this title's players most often review too — audience affinity.
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