From all the games that i have played on steam, this would be my first review going out for this game because of how poor of a communication from the Devs & Community Manager Team on handling out bugs in the game.
I was playing the game for more than a week, got suspended saying i was doing suspicious activity. Cool, gotta open a ticket and afterwards i received a usual template reply bot from one of the devs.
The suspension was 4 days so i shrug it off.
Fast forward to the date that i supposed to be able to login to the game, the suspension was added manually from the team so i opened another help ticket, same bot and template answer. No solution, no reason of why they gave that suspension, no reply, they just closed the ticket off one way. This time the suspension was another 3 days, and with a heavy heart i thought well, couldn't be that bad.
3 days passed, i logged in to the game, and there you go permanent suspension. Just like that, the money i spent to buy this game and cosmetics in game (NOT RMT) plus the time and all my progress gone in a full swoop. Not ending here, i opened yet ANOTHER TICKET plus ANOTHER THREAD on their official discord describing my problems, i thought third time is the charm but guess what ? they did not answered on what i did was wrong, they simply closed my ticket & thread and kicked me out from the server.
Think twice before you want to purchase this game. Enjoy :)
*if the developer are reading this, you got a great game but you hired people who neglect your own community, good luck further*
