Tile Family®:Match Puzzle Game

Team Leaders Eliminated The latest updates remove team leaders and co-leaders. Team composition is controlled solely by players joining and leaving. There is no longer a way to remove a disruptive or inactive player. This has greatly reduced my enthusiasm for this game.

Wait too long in between storylines. I am on level 7486 and I have to wait about 2 weeks for an update, only to receive one storyline. Other than that I love the game!

Fun game but no support I enjoy playing Tile Family, perhaps because it doesn’t require much thought and doesn’t pretend to be educational or intellectually stimulating. However, if you encounter a problem, support appears to be nonexistent. For example, I paid for the “Ads Remove” option. The payment was processed, but I continue to receive ads—not just the optional ads used to obtain bonuses, which are understandable, but also mandatory ads at the end of every game. I have written to both email addresses provided for support and have received no response. Unfortunately, the lack of response is consistent with my past experiences seeking support from this company.