The Seven Deadly Sins

I Gotta issue Hello, I purchased the Boar Hat Total Subscription (Premium), which includes all three subscriptions: Hawk Pass, Meliodas Pass, and Elizabeth Pass. Apple successfully charged me for the purchase, and my subscription is still active. However, after the new Hawk Pass season started, the Hawk Pass remains locked, and I cannot claim any of the premium rewards. The Meliodas and Elizabeth subscriptions appear to be active, but the Hawk Pass is not recognizing my Total Subscription. I have already restarted the game, but the problem is still there. I have attached screenshots showing my active subscription and the locked Hawk Pass. I did try to contacting the support team but I couldn’t reach them so I can here. Could you please check my account and restore the Hawk Pass benefits included with my Boar Hat Total Subscription? Thank you for your assistance. Edit: Hello, I am having another issue with my account. I received an email from you regarding my support request, but I cannot access the correct account on the Netmarble support website. My game account is linked to both my Facebook account and my Apple ID. However, when I sign in with either of them on the support website, it logs me into a completely different account instead of the one that is linked to my Seven Deadly Sins: Grand Cross game. Because of this, I cannot view your reply, continue my support ticket, or submit a new request from the correct account. I have already purchased the Premium Hawk Pass subscription (the one that includes all three passes), and I still need help with that issue, but I cannot communicate through the correct support account. Could you please help me access the correct account or transfer my support request so I can continue the conversation? I need help, otherwise, I will never buy Anything of This Game, probably Never Play it Again.

PLEASE FIX THE DRAW RATES AND GIVE MORE OPTIONS FOR GEMS I’ve been playing this game for a few years now I don’t have any problems with this game besides the draw rates and how hard it is to get gems I have basically completed everything so I struggle so much on getting gems but when I do manage to even get some I can never get anything good the game is starting to get very unplayable and very boring because so much op characters are getting added and I can’t get anything which is making it hard in PvP I know for facts I’m not the only one dealing with this if you guys are going to keep releasing op characters at least give players that have completed everything a chance to even get something I’m actually so tired of not being able to play if you guys can’t do that at least put the loyalty reward down by 300 or something because again it’s starting to get unplayable

Revert back to the original. This game is amazing overall. Except that it has ditched its original story and characters to add its own, which would be alright if it wasn’t so excessive. The original story itself has a good set of characters that they can do so much with, yet cast them aside because think the fans want a new gacha character that doesn’t fit the narrative or story world. Do better.

Just a thought It would be nice if we can draw all collab characters from all the seasons. Characters on here I have no access too sucks when I see other players with them.

One of the best I love that rare units can be upgraded to URs I hope they make more Rares from the 4 knights of apocalypse anime, so much potential content.

Read this and don’t download the game please The constant festival drops that bring the next best hero is super annoying right after one hero drops the next banner is an instant counter to the new hero that dropped, this game went to bearable as a f2p to crossing my fingers I get the newest festival in under 100 gems so I can immediately start saving for the next banner to do it again, all my new festival hero’s are 1/6 and most of them have ult level based passives that make them actually useable, pvp is impossible after every new hero drops I can’t even do pve because I’ve beat everything and the devs focus to much on the next festival so they can milk their wales wallets instead of releasing more content for the game. You have to summon for the newest festival which is basically every banner btw and if it’s not it’s a collab banner that drops 3 new hero’s that you also have to summon just to keep up with pvp and pve, you literally HAVE TO summon for every banner just to play the game, and no you can’t just use older festivals or base hero’s because the devs don’t buff older hero’s (and LRing a hero is not buffing them most LRs are useless after the next hero drops anyway)

Event problem. This game is very fun and better looking than the show. The major problem with the game is that it will give you event battles you need to win in order to continue. The problem with this? They give you actual garbage people to fight someone you shouldn’t be fighting. I’m currently just starting the 4 knights story. I currently stuck because I’m fighting someone with 400k+ health I have only 100k with the unit I’m give that’s a healer and can be 1 tapped by a standard attack. I have to spend actual important gems to continue a fight that’s ended by one combo and I can’t use my other u it’s to help. It’s a 1v1 where I have trash and can’t defeat the person in fighting because the game keeps grabbing line and looking at me like a child in front of diddy. Fix this now it’s ridiculous I’m fighting an event battle at a disadvantage and you still expect me to win. I’m not spending real life money or the gems I’m grinding for current banners just to actually be bullied am have my money stolen from me. Fix your game with this problem. I shouldn’t be able to be 1 hit ko by a unit I have to fight in an event battle. There’s no reason you should actually be making quest battles harder than events. I beat the demon king (event for getting final awakenings done) easier than I did the actual story for the demon king. I beat someone who’s 500k Combat power with my group but for some reason you buff main story enemies beyond actual late game challenges. Demonic beasts are easier to fight than cath at the end of the story. You keep pushing the difficulty up with no actual improvement point for us. Pls stop making bosses powerful from a ton of stupid (actually stupid) ideas. Cath dodges 1 attack no matter the type his first fight. If he kill your team and you have 1 person who surviving the fight doesn’t matter he has grantee dodge from first attack no matter what. Stop with the stupidness pls Edit- I can’t make this up actually. You want me to beat someone in one turn with 15k health while my opponent has 450k health and kills me on his first turn. You guys actually make me want to stop playing this game. You have a stupid rate at which you can actually get materials to fully level your units, there’s a max amount per week. Everything you do in this game is clearly for the money and I see that now.

Customer Support- you'd think they help you I started, and have been checking in for about a month, and saved up a whole lot of gems. I summoned on the Konosuba collaberation banner. Lo and behold, I get all three characters, along with 3 duplicates! I decide to make them stronger. So I opened the awakening system. Like most gacha games, you'd have a normal supply stage and awakening, right? No. You use character DUPES to awaken. So the only way to get stronger is to use the dupes of characters you pull. (In general) So, me being the starter I am, awaken Megumin to 6 star, and press register all. It registered all the dupe coins. I thought it would automatically filter out my valuable dupe coins. NOPE. I awaken Megumin to red 6 stars, later discovering I have not a single duplicate of the pickups. Yes, I opened the character menu, expecting to be able to use my extra Megumin characters to level up her ultimate move. It would have said 1/1 coins, at least, right? NO. 0/1, AND BY THE WAY YOU NEED 6 DUPLICATES TO MAX IT, SO I THINK IT WAS MORE LIKE 0/6. (6 duplicates being fine by me.) I've been scammed. I was heartbroken, and deleted the game, I wasn't sure if it had more things like that. What an absolute outrage. I'm F2P, but I lost at least $40 worth of dupes. Asking customer support just leaves you with them saying that "the player's actions are absolute," and then they told me to be careful in the future. As if they didn't design it to trick new players so they would spend money to get it back. I'm not continuing a game that scams me. TLDR- game didn't give me a warning before I used $40 worth to do a pretty much FREE upgrade.

Why is the intro so long The game is great but I already have an account but it takes 30 mins to get into my game because all the beginning doesn’t let you have an options to go straight to settings. So annoying

Not fun anymore Now this game is fun. I’ve been playing since the day it released globally and have stayed as a faithful player. But now this is where I’m at my limit. I can’t keep up with the meta and the new teams. I’m stuck desperately grinding diamonds to summon for the newest character and the “rates” for them aren’t helping. I never get the showcased character til the very end of the milestone as the reward or when they are no longer relevant. Ex. New Skuld banner. I’m in 750 diamonds in and haven’t pulled a single copy and yet I pulled Chaos Arthur for the first time TWICE and he’s not even relevant anymore. And he came out like a year or two ago. This isn’t the first time. I’ve been pulling the newest character ONLY at the milestone reward nowadays and it’s not even worth it anymore at that point because a new character comes in even better and more relevant than the last. I can’t even buy outfits cuz I don’t HAVE diamonds left anymore. I’m stuck playing with last year characters basically when I play this game everyday. It’s become a chore for me just to login. For now, I’ll keep playing since I’ve invested too much time and money on this game and yes it’s a gacha game so I know about the rates but still, it’s become too sketchy when I’ve played for too long just to not be able to pull for the newest unit and left digging for scraps.